Return Policy-30 Day Money Back Guarantee
FletcherMedical.com will accept any unopened items for a full refund within 30 days of the purchase. FletcherMedical.com will not issue a refund for any open products or items considered for personal use that have sanitary implications. FletcherMedical.com does not refund any shipping charges and purchaser will pay for return. All items must be returned in original packaging including all parts, manuals and accessories. Items not returned in full will not be credited. All items returned will be subjected to a restocking fee of $25.00 or 25% of purchase over $100. No items will be accepted without a Return Authorization Number from FletcherMedical.com.
RECONDITIONED ITEMS ARE NOT REFUNDABLE, EXCHANGES ONLY.
You must contact customer service for authorization prior to sending any product for repair. All products are subject to manufacturer warranty terms and conditions. Read your product documents for terms of warranty.
FletcherMedical.com has no control over freight carriers. FletcherMedical.com takes responsibility for shipping the product to you. If for any reason our carrier looses or damages your product, we will follow up with the carrier on your behalf. All claims for damaged or missing merchandise must be made prior to the 2nd business day following the delivery. All incoming shipments (return, exchange or repair) are the responsibility of the shipper (customer). All claims in these regards must be taken up directly with the carrier. FletcherMedical.com has no liability for products damaged or not received. We recommend that our customers use carriers that can track and insure their freight.
The security and privacy of customer information is one of our highest concerns. We acknowledge your expectations of confidence that your credit card and other personal information will be secure when you shop at FletcherMedical.com
In our efforts to ensure this level of security, we use industry-standard encryption technologies – including, but not limited to Secure Sockets Layer (SSL) – to safeguard your credit card number and other consumer data when exchanged with our website. Our physical facilities have additional security measures in place to protect against the loss or misuse of information you share with us. We also use industry-standard security for our Internet service account data.
Please keep in mind that no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, despite our extensive precautions, we cannot guarantee the absolute security of any information you send over the Internet. You transmit such information at your own risk.
Accuracy of Information.
While all reasonable attempts are made to ensure the accuracy of the information, neither FletcherMedical.com, nor its information contributors can be held responsible by USER for the accuracy of the information found in the FletcherMedical.com Web Site. FletcherMedical.com makes no expressed or implied warranty as to the accuracy or merchantability of content or programming.
All pricing is based on internet sales only. Pricing may vary in store or by phone orders.